- How does numerio find my invoices?
- You connect Gmail or Outlook read-only and choose the date to scan from. numerio checks the mailbox every hour and re-checks every night. It finds PDF attachments, invoices inside the email body, and safe invoice links. Whatever doesn't arrive by email you upload by hand — a first-class path, not an afterthought.
- Does numerio read all my email?
- numerio looks for purchase invoices only. Access is read-only: it cannot send, delete or change mail. Emails without invoices are not stored.
- What exactly does "Missing" mean?
- That the deadline passed and the invoice isn't where numerio was allowed to look — confirmed by a fully completed scan. numerio never claims more than it saw: if a scan failed or was interrupted, you'll see "Failed", not a pretend all-clear.
- Do I need to connect my bank?
- No — and you never will. numerio doesn't connect to banks and never asks for bank credentials. If you want, upload a bank statement file and numerio matches payments against invoices.
- What about an invoice that only appears in a supplier portal?
- Add it to your expected list. When it's due and nothing has arrived by email, numerio shows it as expected or missing and guides a manual upload. It never logs into external accounts and never stores their passwords.
- What does my accountant receive?
- One package: a summary spreadsheet of every accepted invoice, all the originals, and an exceptions file listing what's missing or still in review. Your accountant doesn't need a numerio login.
- Does numerio replace my accountant?
- No. numerio makes no accounting or tax decisions — it collects, checks and hands over. Decisions stay with people: you and your accountant.
- Where is my data stored?
- The documents and data numerio stores are kept and processed only in the European Union. Your own mailbox stays with your e-mail provider. Payments are handled by Stripe. Credentials are encrypted; access is least-privilege. More on the "Security & EU data" page.
- What happens when I disconnect?
- No new scans start. For Gmail, numerio revokes its access through Google and deletes the stored credential once revocation is confirmed. For Outlook, numerio deletes its stored credential and stops reading the mailbox, but cannot confirm revocation at Microsoft. You can also remove the app's access in your Microsoft account or organisation settings.
- When can I use numerio in my country?
- numerio is piloting with Lithuanian companies first. Join the early-access list (hello@numerio.ai) and we'll contact you as the EU rollout reaches your country — that's the only thing we'll email you about.
- Does it work with Outlook?
- Yes. Outlook connects read-only through Microsoft sign-in, just like Gmail through Google. iCloud Mail and other sources are planned and honestly labelled "Not connected" in the app. We only show what works.
- Are my documents used to train AI?
- No. Your documents are used only to process your invoices and are never sold.
- Who builds numerio?
- numerio is built in Vilnius by MB „Blue age lab", an EU-registered company. More on the About page.